![]() So this is more vertical integration, like we saw with their Mblox acquisition.ĬLX provides messaging interconnect for many CPaaS providers. Why? Coz you do not generally sell CPaaS to brands for campaigns, rather to their Marketing agencies that run the campaigns. They have another acquisition coming up in April of the PR/Marketing firm. Since the acquisition of Symsoft it’s done a number of acquisitions, check out Crunchbase for 6 of them. ‘Officially’ the CLX brand was founded in 2008, in my opinion the DNA of the company goes back to 1989. CLX renames to SinchĬLX’s DNA has been around in the telecom space since 1989 when Symsoft, its telco-focused division was founded. And let me know if there’s any news I should include for next week. You can sign up here to receive the CXTech News and Analysis by email. I only put about 10 people on the distribution list initially, not to spam everyone who knows me or is involved in TADS. Please forward this on if you think someone should join the distribution list. I wrap up the newsletter with a section covering, “People, Gossip, Interesting Articles, and Frivolous Stuff.” Thanks for everyone’s support and contributions through the public discussion. You can read more about why we’re testing out this definition in the following weblogs: TADSummit State of the Union, What’s in a Name Part 1 and Part 2 discussions. ![]() ![]() ![]() What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer X for Experience because that’s what matters and Tech because the focus is enablers.Įxamples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, CCaaS, open source telecom software, CPaaS enablers, Multi-Factor Authentication / Instant Authentication, Telecom APIs, WebRTC, Cloud Communications, CPaaS enabled services, omni-channel, telecom infrastructure as code, telecom service dashboards, the myriad of UIs making APIs and enablers and services useable beyond coders. The purpose of this newsletter is to highlight, with commentary, some of the CXTech news stories from this week (week 8). ![]()
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